Customer Support

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Control Operations

Case Studies

Control Operations Support

In process control operations operators make decisions to control an industrial plant. There are two areas where knowledge systems typically provide value for process control operations, abnormal situation management and process optimization. In both of these areas knowledge is a key factor. In abnormal situations a knowledge system monitors multiple streams of data, recognizes a developing problem and alerts operators before the problem escalates. When trying to manage an abnormal situation, knowledge systems track many variables and suggest the best course of action to operators (see case study: transportation). Process optimization is another area where knowledge provides a powerful advantage. On-line knowledge systems monitor multiple parameters and employ subtle knowledge based control algorithms to yield better process performance than typical numeric control algorithms. The typical benefits of from these types of knowledge systems are:

KSD is familiar with the commercial tools to implement these real-time control knowledge systems. In addition KSD has developed fuzzy control software that can be integrated into real-time on-line control environments. Another important element in our solution is KSD’s knowledge elicitation process. KSD uses proven Cognitive Task Analysis (CTA) techniques to elicit, analyze and represent the knowledge needed in these real-time control environments.